SafeSecureHost.com Help/FAQ:

Click on the question to see some answers

Where can I download some free HTML editor tools?
Where can I download some free SSH programs?
How do I set up my email accounts?
How do I read my email?
How do I show a hit counter on my web page?
Can I see web site traffic statistics for my web site?

HTML Editor Tools

Create your web site using an HTML editor tool. Here are some free ones:
1st Page 2000 WARNING: Please read the paragraph below before downloading this.
HTML-Kit
Netscape Composer (part of Netscape Navigator)
or Netscape Full Download

Microsoft FrontPage can also be used to create your web site, but please do NOT use any of the FrontPage Server Extensions. We don't support them.

If you are a real bit banger, you can log into your Linux shell account and create your HTML by hand using the vi editor. But most people will NOT want to take this route. ;-)

1st Page is identified as containing a virus by many commercial anti-virus products. There is example javascript in the program, that contains what is known as a windows bomb. It pops open endless windows forcing the user to shutdown his browser or log out of windows. It is an extremely annoying example, but is ONLY an example. It is NOT a virus or trojan. This link www.spywareinfo.com/articles/av/six_buttons_from_hell.php explains the issue in great detail.

SSH Programs

To load your web site at SafeSecureHost.com you have to use secure tools.
We don't support Telnet because it just is not secure enough!
We do support FTP, but don't recommend using it.
Telnet and FTP both transmit your password in a format that sniffers can read and decode.

Log into your shell account with ssh (secure shell).
Copy files to your public_html directory with scp (secure copy) or sftp (secure ftp).
These command line tools are built into Linux and Unix systems.
Windows users can get a free "Unix like" command line environment by installing Cygwin.
If you only want to use GUI tools, the free programs
PuTTY,
TeraTerm and TTSSH,
MindTerm, or
WinSCP will do the job nicely.

If you are a mail user, use this link
https://mx.safesecurehost.com/postfixadmin/users
login with your full email address and mail account password.
You will be able to:
- create / modify forwarder aliases
- change your mailbox password

If you are a mail domain administrator, use this link:
https://mx.safesecurehost.com/postfixadmin
login with your full admin email address and admin password.
You will be able to:
- create / modify / delete aliases for a domain
- create / modify / delete mailboxes for a domain
- view actions performed by domain admins per domain
- view all domains and total aliases and mailboxes
- view all aliases and mailboxes
- activate / decactivate a mailbox
- change your domain admin password

Reading email

To read and send email, you can use our secure webmail program (link is on the top), or you can set up your email client program to retrieve mail using IMAP (recommended) or POP3, and send mail using SMTP. We also support secure (SSL/TLS) versions of all three protocols. You should set sending mail with "server requires authentication" turned on.
Server: mail.safesecuremail.com
pop3: port 110
pop3s: port 995
imap: port 143
imaps: port 993
smtp: port 25 or 2525
smtps: port 465

Hit counters

We use "WWW Homepage Access Counter and Clock" Release 2.5
The home website and complete reference is at www.muquit.com/muquit/software/Count/Count.html
The important links there are:

• Digit styles (all platforms)
• How to call the program from web page (all platforms)
• Counter options (all platforms)
• How to use other styles of digits (all platforms)
• Examples (all platforms)
• Frequently ask questions (all platforms)

You do NOT need to download, compile, and install the software. We have already done all that work for you. You can relax and just use this great package.

We typically set up a web hit counter file for you when we set up your domain.

Your hit counter file name is based on your domain name.

If your domain name is www.mydomain.com then your hit counter file name is mydomain.com.dat

We start your hit counter at zero unless you specifically request a different starting value.

If your hit counter value gets messed up, you can request the value be set to what you want by emailing a request to support@safesecurehost.com

If you see a counter font at the Digit Mania page that you just absolutely have to have, please email a request to support@safesecurehost.com

We currently support fonts A, B, bang, C, cd, cdd, cdr, D, E, and M.

If you try to use your hit counter and have any problems, please send an email describing the problem to support@safesecurehost.com and we will help you get it fixed as quickly as possible.

Web site traffic analysis is provided by the "Webalizer" program. Results are in the /usage directory on your domain.